Readings in total quality management

Readings in total quality management

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Affinity Diagram This chart is a TQM tool which collects attributes of the ideal university and organizes them into sets of ... the affinity chart process again, we explored characteristics of the barriers, then used another TQM tool, the spider chart, anbsp;...

Title:Readings in total quality management
Author: Harry Ivan Costin
Publisher: - 1994

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